FindDoctorChina
FindDoctorChina
Medical Concierge & Cross-Border Health Journey Support

Full‑Process Medical Concierge

Seamless Support for Your Cross‑Border Health Journey

We eliminate all administrative friction. From visa processing to bilingual medical record transfer, our strict SOPs let you focus entirely on your health.

1. Entry & Clearance (Border & Entry)

Cross borders smoothly with full compliance and zero friction.

S2 Visa Support

Assist in applying for an official medical invitation letter from the hospital, providing endorsement for your smooth S2 (private affairs) visa acquisition.

Customs Declaration Assistance

Provide professional declaration guidance and a compliance checklist for personal medications and medical devices.

Day 1 SOP

24/7 private airport pickup, assistance with activating a local 5G data SIM, and payment method binding.

2. Payment & Financial Transparency (Financial Logistics)

Solve cross‑border payment difficulties.

Payment Wall Dismantling

Assist in opening a temporary 'medical account' or provide on‑site guidance to bind your international credit card (Visa/Mastercard) to Chinese payment apps.

Medical Bill Audit

Provide bilingual itemized statements for every medical expense, with dedicated personnel checking to ensure no redundant or erroneous charges.

Refund Loop Management

Handle the entire cumbersome hospital discharge settlement process, ensuring that any prepaid balance is refunded directly back to your overseas account via the original payment route.

3. In‑Clinic Support (In‑Clinic Administration)

Professional service during your hospital stay.

Medical Record Synchronization

Before your arrival, convert your home country's medical history into a standardized format directly readable by Chinese hospital specialists.

Silent Companion

Provide bilingual communication while strictly adhering to 'non‑intervention in any medical decisions'.

Medication Relabeling

Relabel all complex Chinese prescription medications with prominent English dosage/frequency instructions, firmly preventing accidental misuse after returning home.

4. Departure Document Transfer (Data Portability)

Clear secondary information barriers for your family doctor back home.

Medical Imaging Standardization

Ensure that you obtain your MRI, CT, and other imaging data.

Translation

Provide certified full translations of diagnostic reports and discharge summaries with official stamps.

Value-Added Medical Services

Services provided by partner medical institutions; coordination is our responsibility.

Health Checkup Services

Personalized health checkup packages (basic/in-depth/premium), including Chinese/English test descriptions, appointment booking, escort, report translation and doctor interpretation.

Consult for details

Specialized Examination Services

Full-service arrangement for painless gastroenteroscopy, including Chinese/English pre-procedure preparation instructions, medical record translation, specialist booking, accompanied examination, anesthesia coordination and report translation.

Consult for details

Aesthetic Medicine Services

Recommendation of licensed plastic surgery departments and international aesthetic centers, with procedure translation, qualification review, consultation escort and post-operative care guidance.

Consult for details

Dental Services

Arrangements for dental implants, orthodontics, cosmetic crowns and periodontal treatment, including clinic recommendations, treatment plan translation, cost comparison and appointment escort.

Consult for details

Traditional Chinese Medicine Services

Recommendation of top-tier TCM departments / international TCM centers, offering herbal medicine, acupuncture, massage, cupping, herbal fumigation and translation support.

Consult for details

The above services are provided by partner medical institutions; we are only responsible for service coordination.

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